Quality Assurance

We guarantee to our clients:

  • All work is provided by trained personnel.
    • no one is asked to do work for which they are not prepared
    • trained, experienced technicians are assigned to do all special projects
  • All work is thoroughly planned out.
    • routines are established for all General Housekeeping
    • schedules for project work are maintained on an Account Cleaning Calendar
    • equipment and material to match the job assignment.
  • All work is thoroughly supervised.
    • supervisors randomly check on all General Housekeeping
    • specific cleaning projects are checked during and after work is complete
    • corrective measures are readily applied to assure customer satisfaction
  • On going Customer Service.
    • customers are re-visited on a monthly basis to review needs
    • service changes and special projects are quoted and planned
    • available to meet with customers anytime
  • Log Book provided for daily communication
  • A list of emergency phone numbers provided for any urgent needs
    (Aid is always on call)